Never to Return Policy (NTR)
Crisis Application Group manages a professional and mature membership group. As such, we expect the highest standards of conduct from our members and affiliates. Crisis Application Group reserves the right to remove a client from either the business or client membership (or both) with out a refund. If a person is placed on the “Never to Return” list they will not be authorized to participate at any CAG events or use the Shop CAG online store. No refunds will be issued if gross misconduct leads to getting placed on the NTR list.
You have 14 days upon receipt of any retail item to notify Crisis Application Group in writing of the problem.
Refunds will be handled on a case by case basis.